Identify & Fix Your Contacts’ Invalid Email Addresses

Oct 17, 2018  |  Katelyn Renner

Make sure your contacts are receiving your emails! Something as simple as a typo when entering a contact’s email address can make it impossible for them to get listing updates from you. Starting on November 1st, identifying and updating invalid email addresses can easily be done from the Contact Management screen in Flexmls Web.  

When Will It Change
This update will be available on November 1, 2018.

Who Will Be Affected
All users with access to Contact Management will receive this update.

What Will Change
When you send emails to contacts from Flexmls (manual emails or subscription emails), the system verifies that the recipient’s email address is valid before sending the email. If the email address is deemed invalid for any reason, it will be flagged as an invalid, non-working email address.

When you go to the Contact Management page, a banner at the top of the page alerts you if you have any contacts with invalid email addresses. Click the View Email Addresses button to review the invalid email addresses.   

A pop-up displays your contacts with invalid email addresses, and gives you options to Edit or Remove the email address. Please note, a Primary email address can only be edited, not removed.

Click Edit to enter the correct email address for a contact, then click Save.

If the email address displayed is a contact’s secondary email address, you can edit it, or you can remove it from the contact’s record by clicking Remove. After removing one or more secondary email address, click Done to complete the removal process.

Why Are We Making These Changes
This update helps you review and fix invalid email addresses quickly and efficiently, ensuring that your emails can be delivered to your contacts.